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Privacy & Data Protection

Welcome to the privacy policy for Agent No Wager. This page explains how we collect, use and protect personal information when you create an account, place bets, play games or otherwise interact with our site. We are committed to respecting your privacy and giving you clear information about how your data is handled.

Types of data we collect

Personal data

We collect information you provide when registering or verifying your account, including name, date of birth, address, email address, telephone number and identity documents where required for withdrawals or security checks. We also keep account credentials and customer support correspondence.

Technical data

Technical data covers device and connection information such as IP address, browser type and version, operating system, device identifiers, screen resolution and language preferences. We record timestamps and session details to help secure accounts and improve site performance.

Transactional data

Transactional records include deposit and withdrawal history, payment method details (as needed for processing), betting and gaming activity, deposited amounts and any bonuses or adjustments applied to your account. We keep transaction logs for fraud prevention and financial reconciliation.

How we use your information

We use personal and technical data to operate and maintain accounts, process payments, verify identity, prevent fraud and comply with legal obligations. Transactional data is used to manage bets, settle wins, maintain accurate records and respond to account enquiries. We may use anonymised data for analytics and to improve our services.

Data protection practices

We implement technical and organisational measures to keep your information secure, including encryption of sensitive data in transit and at rest, access controls and regular security reviews. Only authorised staff and approved third-party partners may access personal data for legitimate purposes. We retain information only for as long as necessary to meet operational, legal and regulatory requirements.

Cookies and tracking technologies

We use cookies, local storage and similar technologies to remember preferences, support login sessions, and provide personalised content. Third-party analytics and advertising providers may also set cookies on our pages. You can manage cookie preferences through your browser settings or via the site cookie controls where available.

User rights

You have the right to request access to the personal data we hold about you, ask for incorrect information to be corrected, and request deletion of your account data where retention is not required by law. You may also object to certain processing or request restriction of processing in specific circumstances.

Access, correction and deletion of data

To exercise your rights, contact our support team at [email protected]. We will verify your identity before acting on requests to protect your account. Where we cannot comply fully with a deletion request due to legal or financial record-keeping obligations, we will explain the reason and retain only the minimum required data.

Information sharing and third parties

We may share data with payment processors, game providers, fraud prevention services, analytics vendors and law enforcement if required. All third parties are required to handle data securely and only for the purposes described. We do not sell your personal data to third parties for marketing.

Privacy policy updates

We may update this policy from time to time. Significant changes will be posted on the site and, where appropriate, notified to account holders. For questions about this policy or our practices, contact [email protected] or refer to your account settings for further options.

For technical or account enquiries you can also reference AgentNoWager in correspondence to help our team locate your records quickly.